6 items
News
Recalls, free repair programmes and firmware releases as manufacturers publish them, collected across every brand and kept in one place.
- Major firmware update· August 27, 2020
Canon Canon EOS R5 — firmware 1.1.0
Improved temperature detection and shooting time control in video, improved total shooting time under repeated short recordings at room temperature, plus fixes to FTP connectivity, CFexpress card access time and several display errors.
- Free repair (ended)· November 14, 2019
Sony FE 16-35mm F2.8 GM: some units may render the camera inoperable or affect the rear monitor
Sony offered free inspection and repair after finding that some FE 16-35mm F2.8 GM units could make the attached camera inoperable, or affect the function of the camera's rear monitor. The programme was extended to 31 March 2024.
- Free repair (ended)· February 12, 2018
Sony FE 24-105mm F4 G OSS: out of focus under specific aperture conditions
Sony repaired affected FE 24-105mm F4 G OSS lenses free of charge until 31 March 2020, after some units failed to focus when autofocusing at a closed aperture, or drifted out of focus when the aperture was changed after manual focusing.
- Free repair programme· July 9, 2015
Nikon D750: shutter may cause shading across part of the image
Nikon replaces the shutter free of charge, even outside warranty, on D750 bodies manufactured between July 2014 and September 2016 after the shutter was found not to function normally, shading part of the image.
- Service advisory· January 20, 2015
Nikon D750: unnaturally shaped flare from bright light near the top of the frame
Nikon will service affected D750 bodies free of charge after reports that a bright light source positioned along the top border of the frame could produce flare with an unnatural shape.
- Free repair (ended)· February 22, 2013
Nikon D600: dust and particle spots in images, free shutter replacement programme
Nikon inspected, cleaned and, where necessary, replaced the shutter and related parts on affected D600 bodies free of charge even after the warranty had expired, and replaced the camera outright where repeated servicing did not resolve the problem. The programme closed on 10 January 2020.